| NEW DATE: Joint Meeting w/Silicon Valley: Dispatches from Afar: Building & Managing a Distributed Desktop Support Team/Location: LearniT!, San Francisco |
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In companies with offices in multiple geographic locations, it's the nature of desktop support to work in and manage teams that are widely scattered. Ten years ago, companies had the budget and resources to bring people together for training and team building, but in the current climate of reduced staff levels and nonexistent travel budgets, how do you build and maintain an effective distributed desktop support team?
Attendees will learn about:
• The essential technical and nontechnical elements for building a cohesive distributed desktop support team;
• Ways of effectively leveraging communication technologies to strengthen a distributed desktop support team;
• Characteristics to look for when staffing a distributed desktop support team;
• The five essentials of a distributed desktop support team; and
• Tips to follow and pitfalls to avoid when building a distributed desktop support team. |
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Location : 33 New Montgomery Street, Suite 300, San Francisco, CA |
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