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JANUARY 2012
What the Heck Did My CIO Just Say?
Translating Communication from the C-Suite
Friday, January 20th - 11:30am-1:30pm
Location: Learn-I...
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MAY 2012
Transform your Service Desk Using Award-Winning Strategies
Speaker: Ken Hayes, Director, Continual Service Improvement - Technisource
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APRIL 2012
Round Table Discussion:
Mobile Device Management and
Cloud Computing
Friday, April 20th - 11:30am-1:30pm
Location:&...
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DECEMBER 2011
Join us for Holiday cheer
& find out the winners of our Industry Awards
Wednesday, December 14th, 4:30pm-6:30pm
Elephant & Castle
424 Clay Street
(between Battery St & Sansome St)
San Fr...
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March 2012
NEW HDI TRAINING COURSE
Power of Metrics for Optimal ITSM Performance
Instructor: Malcolm Fry
Tuesday, March 20th, 8am - 3pm
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FEBRUARY 2012
Dispatches from Afar:
Building & Managing a Distributed Desktop Support Team
Friday, February 17th - 11:30am-1:30pm
Loca...
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November 2011 Meeting
"Change & Approval Management –How Using An Integrated Solution Can Prevent Havoc!"
David Coffey, Solutions Engineer, Numara Software
RAFFLE PRIZE courtesy of Numara: Sony Internet TV ...
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"Is SaaS Right For You?"
Joshua Sky Barrow, President of Third Sky
Wednesday, October 19th 11:30-1:30pm
Meeting Sponsor/Location: Zendesk
989 Market ...
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Wednesday, September 21st 11:30-1:30pm
Roundtable Discussion
"Transition & Support of Windows 7"
Protiviti
50 California Street, 17th Floor, San Francisco
Join us for a lively discussio...
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August 2011 Presentation
“Metrics that Matter, a Better Balanced Scorecard for IT”
Speaker: Tyler Jones, Northcraft Analytics
With all of the process methodologies to choose from, it can be quite a challenge to come up with th...
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NO MEMBER MEETING SCHEDULED FOR JULY
The SF HDI Board will be busy with our annual planning meeting.
If you are interested in joining the board which is comprised of the Officers and our Leadership Council, please contact Nenita Rozzi.
A...
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"ITIL - Useful for Small Companies?"
Presented by: Michael Gill, Transcept Pharmaceuticals
Wednesday, March 16th 11:30am-1:30pm
Robert Half Technology
50 California Street, San Francisco (map)
Michael G...
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"The Hidden Value of Desktop Support Technicians"
Presented by: Nenita Rozzi, Marsh & McLennan Cos.
Wednesday, February 16th 11:00am-1:00pm
Robert Half Technology
50 California Street, 17th floor, San Francisco
...
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"From Helpless Desk to Super Service Desk"
Presented by: Bren Boddy-Thomas, Exchange Bank
Friday, February 18th, 11:30am-1:30pm
Yahoo!, Santa Clara, CA
Bren has brought her desk from the Helpless De...
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