Each year, #HDI honors the very best in the technical support and service management profession, recognizing the individuals, teams, and organizations that have achieved and maintain the highest standards of quality and customer satisfaction. HDI Local Chapter nominees are celebrated in Nov-Dec and the winners go on to compete at a regional level. Congrats to all our Regional Winners below! and thanks to all our #hdilocal chapters for your work on this amazing project. Final Winners will be announced at #SupportWorldLive in April.
Best Service and Support Analyst
Josh Knoieczny, Paychex
Nathan Loper, Butler University
Sergio O'Connor, GoPro
Best Service and Support Technician
Jeffrey Kisicki, State of Nebraska/Office of the CIO
Pat Oakey, The Ohio State University Wexner Medical Center
Phillip Oha, Loudoun County
Best Service and Support Manager
Tristan Fay, PBS Systems Group
Brad Biagi, First American
Gina Montague, Infinite Campus
https://www.thinkhdi.com/library/supportworld/2020/announcing-technical-support-awards-finalists-2020.aspx?fbclid=IwAR0DaFkd-AO91pr_OrCcBBMpAgWcMH06DkwRIbTN5evnU7fosok5Zz0R1ig