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PRODID:-//HDI San Francisco Bay Area//Silkstart Technology Inc.//
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DTSTART;VALUE=DATE-TIME:20260308T020000
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DTSTART;VALUE=DATE-TIME:20261101T020000
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SUMMARY:SFHDI Roundtables: The: Future of Support - what are YOU doing in 
 your Support Organization?
DTSTART;TZID=US/Pacific;VALUE=DATE-TIME:20191107T113000
DTEND;TZID=US/Pacific;VALUE=DATE-TIME:20191107T013000
DTSTAMP;VALUE=DATE-TIME:20191004T222200
UID:5d97c60868621311a5f54fc8
DESCRIPTION: Our Round Table Forum event has been so popular we are doing a
  second one this year NOTE - due to limited ticket sales in the South Bay 
 and San Francisco - the event will ONLY be held @ Ellie Mae in Pleasanton.
  This time we will continue the conversation we started in September with 
 Digital Transformation and continued in October with Future of Support and
  AI. For November\, the table topics will focus on The Future of Support -
  what are YOU doing in your Support Organization? How does it work? Split 
 up into groups and join your expert table leader in a small group 
 discussion. Move through each of the tables during the session and share 
 experiences\, advice\, recommendations\, warnings\, etc. What should I 
 bring? Come with your project questions\, problems\, issues\, ideas\, and 
 feedback\, and learn how your SFHDI community is tackling the IT service 
 management challenges you are facing. We're looking for round table 
 facilitators who are knowledgeable in AI\, Digital Transformation and 
 Service Management topics such as Using Data and AI in your Incident and 
 Knowledge Management processes for Service Improvements Digital 
 Transformation Successes Shift Left Strategies using Data and AI 
 Predictive Analytics If you'd be interested in leading a table from one of
  our three locations\, please email us at bayareahdi@gmail.com. Special 
 thanks to Ellie Mae\, and Airbnb for hosting our location for this meeting
  
LOCATION:Two Locations - San Francisco\, East Bay (No South Bay Location 
 for this Event)
PRIORITY:5
URL:https://www.sfhdi.org:443/events/sfhdi-roundtables-multi-location-come-
 share-and-learn-from-each-other
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