When ITSM met Security (A modern 'When Harry met Sally')

That puts advanced security solutions and risk management at the top of the list, as ITSM leaders prioritize their resources and build multifaceted strategies to protect company data and reputation from potential threats as criminals increasingly try to exploit the service desk especially through the password reset process.

This webinar will discuss what the present threat landscape looks like, what tactics are being utilized, and how to best position yourself to protect against these very real threats.

You must register here to get the link to attend the virtual meeting

Key takeaways-

• Why social engineering has become the top security risk for the service desk

• Create a secure and formal process for authentication of users who call in for a password reset

• Where service desks should be prioritizing resources to prevent data breaches now!

About our Speaker- Finn Jensen

As the CEO of FastPassCorp, Finn brings a wealth of knowledge when it comes to the modern ITSM environment. As the CEO of several IT companies, Finn has brought profitable growth in different IT environments with a focus on partner and customer relations.

Before joining FastPassCorp, he was CEO at Alpha IT – an MSP focusing on small/medium size companies, and Guidex – an ERP vendor. He also carried out CEO positions at Bull Denmark and Bording Data and served as Director of System Integration at Bull Northern Europe.

You must register here to get the link to attend the virtual meeting