Event Details
In today’s hybrid work environment, employee satisfaction hinges on seamless digital interactions. This session explores how using a Digital Employee Experience (DEX) platforms for automation and real-time monitoring can transform the digital employee experience and elevate your IT operations.
Discover how your team can proactively detect issues, implement intelligent automated workflows, utilize system monitoring for resolution, and take action on data-driven insights to reduce downtime, boost productivity, improve service reliability and foster a more resilient IT ecosystem. We’ll showcase practical use cases, measurable outcomes, and strategies for aligning IT operations with employee needs—turning reactive service desks into strategic enablers of productivity and satisfaction.
Topic Takeaways:
- Key benefits of using DEX platforms for improving your organization's Digital Employee Experience
- Capabilities to consider in your DEX platform
- Basic roadmap and a DEX Evaluation Checklist & Scorecard
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About our Speaker
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Attendees (95)
