Our Round Table Forum event has been so popular we are doing a second one this year and at 3 locations!  RSVP early - this will be a  popular event.

This time we will continue the conversation we started in September with Digital Transformation and continued in October with Future of Support and AI. For November, the table topics will focus on The Future of Support - what are YOU doing in your Support Organization?

How does it work?

Split up into groups and join your expert table leader in a small group discussion. Move through each of the tables during the session and share experiences, advice, recommendations, warnings, etc.

What should I bring?

Come with your project questions, problems, issues, ideas, and feedback, and learn how your SFHDI community is tackling the IT service management challenges you are facing.

We're looking for round table facilitators who are knowledgeable in AI, Digital Transformation and Service Management  topics such as

  • Using Data and AI  in your Incident and Knowledge Management  processes for Service Improvements
  • Digital Transformation Successes
  • Shift Left Strategies using Data and AI
  • Predictive Analytics

If you'd be interested in leading a table from one of our three locations, please email us at bayareahdi@gmail.com.

Special thanks to Ellie Mae, and Airbnb for hosting our location for this meeting



Ticket Name Membership Type Sale Ends Price Quantity
Non-Member 07 Nov 2019 $10.00
Non-Member Local Chapter Membership
07 Nov 2019
Members Only
07 Nov 2019
Members Only
Member Local Chapter Membership
07 Nov 2019
Members Only
Student with valid college ID 07 Nov 2019 Free
Student with valid college ID Local Chapter Membership
07 Nov 2019
Members Only
Click here to enter your promotional code

07 Nov 2019
11:30am - 1:30am PST

Google Calendar

  • Three Locations - San Francisco, East Bay and South Bay


San Francisco - Airbnb
999 Brannan Street,
San Francisco, CA 94103
0.8 mile from Civic Center Bart Station
0.8 mile from 4th & King Caltrain Station
Street parking and nearby parking lots available

East Bay - Ellie Mae
4420 Rosewood Dr #500,
Pleasanton, CA 94588

South Bay - TBD

If you would like to be our South Bay site, please email us at bayareahdi@gmail.com




Terri Oropeza, President and  VP Communications (acting)
San Francisco Bay Area HDI